Veranda Decking FAQ

Veranda Composite Decking is slip-resistant and reversible

Product Characteristics
Installation, Fasteners, and Warranty
Care and Cleaning

Product Characteristics

What are Veranda® Composite Decking and Railing made of?

Our composite decking products consist of wood and plastic with a rich, realistic woodgrain pattern.

Does Veranda come in different finishes or surface textures?

Currently, The Home Depot sells Veranda products with a durable, embossed, and wood grain finish. Choose from 4 different types of decking all with individual unique characteristics:

  • Elite decking has distinct variegation available in 4 colours.
  • Vintage decking has a distressed rustic look available in 2 colours.
  • HP Decking offers a natural realistic grain pattern available in 2 colours.

How long will the texture last?

Foot traffic, dragging heavy objects across the surface, weather exposure, cleaning products, and the frequency of cleaning (especially with commercial pressure washers, which are not recommended) can all affect Veranda decking products’ finish. To ensure durability, follow our easy maintenance instructions.

What colours are available?

  • Elite decking is available in 4 colours:
    • Panama Grey, Brazilian Ash, Exotic Jarrahwood and Tropical Kauri Brown
  • Vintage decking is available in 2 colours:
    • Antique Tin and Harvest Brown
  • HP Decking is available in 2 colours:
    • Grey and Walnut

What sizes and lengths are available?

Veranda Elite, Vintage, and HP grooved and square decking are available in 12', 16' and 20' lengths. Both styles are manufactured in a nominal 5/4" x 6" size. The actual dimensions are: 0.94" thick by 5.25" wide, which is approximately 15/16" x 5-1/4" in fractional measurements.

Do Veranda products fade?

Veranda Elite, Vintage and HP deck boards are covered under the 25-year structural, stain and fade warranty.

Should I purchase all of my decking material at one time?

Yes, we recommend purchasing all required decking material at once, because manufacturing runs can produce slightly different colours. Like most composites, individual Veranda deck boards will vary in colour, due to natural variations in wood fibers and polymers. Our warranty does not cover colour variation; therefore, we suggest purchasing extra material in case you need to replace or repair boards in the future.

Will Veranda rot, splinter, or decay?

No. As proven by testing under accelerated weather conditions, Veranda is weather-resistant. Our warranty guarantees that it will not corrode, splinter, or become structurally unfit due to rot, splitting, warping, cupping, checks, or damage caused by fungal decay or termites.

Does Veranda Decking provide good traction?

Yes, the embossing on Veranda decking provides good traction.

Will chlorine or other swimming pool chemicals damage Veranda Decking and Railing?

While we have not conducted formal testing, we do not know of damaging effects from standard pool chemicals.

How do weather cycles affect Veranda Decking and Railing during installation?

Veranda performs well in changing weather conditions. We recommend that you let the material acclimate on the job site for 48 hours prior to installation. Follow the spacing guidelines in the installation instructions to accommodate any expansion and contraction.

How should Veranda be stored?

Veranda decking products can be stored in the same way you would store any wood product, stacked horizontally off the ground.

Where can I buy Veranda Decking and Railing products? How much do they cost?

The Home Depot stores offer the Veranda product line*. To find a Home Depot store near you, use the store locator “Where to Buy” link at the top of the page.

What is the difference between Veranda Composite Decking and Railing and wood?

Veranda combines the natural appearance of wood with the durability of plastic. Unlike wood decks, which require continuous maintenance, weather protectants and water-seal products do not need to be applied to Veranda. Veranda's surface offers excellent traction and will not splinter or become structurally unfit due to rotting, splitting, warping, cupping, checks or damage caused by fungal decay or termites.

Why is composite decking more expensive than treated wood?

Composite decking is more expensive to manufacture, but, over time, the maintenance, repair, and/or replacement costs of wood decking exceed the initial investment in a Veranda deck.

Top of Page

Installation, Fasteners and Warranty

Do Veranda Decking and Railing come with a warranty?

Yes. A 25-year limited warranty guarantees Veranda against splintering, corrosion, or becoming structurally unfit due to rotting, splitting, warping, cupping, checks, or damage caused by fungal decay or termites. Veranda Elite, Vintage and HP have the added benefit of a 25-year structural, stain and fade warranty.

Why do all of the deck boards need to be facing the same direction when I install them?

We recommend laying out the deck boards in the order most desirable to the homeowner. The appearance of Veranda deck boards can changes when viewed from different ends. Installing boards in opposing directions will can create contrasting light and dark shades in your deck and is not covered under warranty. For the best colour consistency, install all of the boards in the same direction using the product end tags as a point of reference, or install all of the boards with the arrows on the product stickers pointing in the same direction. Color variation of Veranda Tropics is a distinct feature of the product. The boards should be arranged according to the end user's preference prior to installation.

Do I need special tools to install Veranda Decking and Railing?

Veranda products can be cut, drilled, and fastened using conventional tools. For your safety, remember to wear safety glasses and protective clothing.

What should I use to cut Veranda?

You can cut Veranda products using the same tools you use to cut pressure-treated wood. A sharp, carbide-tipped saw blade is recommended.

Do you recommend pre-drilling and countersinking when fastening Veranda decking products?

Pre-drilling and countersinking are not required when using the Veranda Hidden Fastener, but we recommend doing both before driving screws within 1" of all board ends. Pre-drilling and countersinking will make fastening easier and ensure the best appearance of your finished project.

Because wood decking is not as dense as Veranda, screws driven into wood decking crush the wood fiber and self-countersink. Screws driven into Veranda, however, displace the material, causing it to mushroom around the screw head. Most consumers do not like the resulting appearance. Taking the time to pre-drill and countersink Veranda products is thus worth the extra time and effort.

To make pre-drilling and countersinking easier, use screws made specifically for composite lumber, which are available from most major fastener manufacturers. For more information on installing Veranda products, please refer to the Veranda installation instructions.

What types of fasteners and nails should I use to install Veranda decking products?

For easier installation, we recommend using 2-1/2” corrosion-resistant, composite wood deck screws. These screws help minimize the "mushroom" effect that sometimes occurs when using standard fasteners (see above) and can also reduce the amount of pre-drilling and countersinking needed. If you are using ordinary, coarse-thread deck screws, we recommend pre-drilling a pilot hole and countersinking prior to driving screws. For details, please refer to the Veranda installation instructions.

Is a compatible hidden fastener system available?

Veranda Grooved Decking features a pre-machined groove along the sides of each board to accommodate the Veranda Hidden Fastener. The Veranda Hidden Fastener virtually eliminates pre-drilling and automatically spaces the deck boards with the proper gap, making installation quick and easy. There are several other brands of hidden fastener systems available that work well with Veranda. Check with the manufacturer to make sure that it’s suitable for your application. No matter which type of hidden fastener system you use, always follow Veranda’s gapping requirements during installation.

Can I use a nail gun to install Veranda Composite Decking?

We do not recommend using nails or a nail gun when installing Veranda Composite Decking. The composite material is so dense that nails often cannot penetrate adequately without bending. Moreover, when fastening Veranda deck boards, all holes should be pre-drilled to prevent the material from mushrooming over the fasteners (see above) and to avoid splitting. If nails or a nail gun is used, the ends of the boards may crack or split.

Can I rout Veranda composite deck boards?

Yes, routing Veranda deck boards will yield a sharp, clean edge.

What type of glue can be used with Veranda?

Glue is a supplemental adhesive and should never replace fasteners, especially in structural applications. You may use heavy-duty construction silicone adhesive, but we recommend testing it on a small portion of your deck before using the adhesive throughout your entire application.

What joist spans are needed for a Veranda deck?

For residential applications, Veranda decking should be installed on joists spaced 16" on center when the deck runs perpendicular to the support joists. Decks running on a diagonal pattern should be installed on joists spaced 12" on center. For information about commercial applications, contact Veranda Product Support at 877-463-8379. For more details on installing Veranda products, please refer to the installation instructions.

Does Veranda Decking require gapping between boards?

Yes. See up-to-date code compliance information in the Literature tab under the “Technical Information” heading.

How much space is needed to ensure proper ventilation underneath a Veranda deck?

A clear, 2" space between the bottom edge of the joists and grade is recommended to ensure adequate ventilation.

Does Veranda Composite Decking and Railing meet building code requirements?

Veranda Contour Grooved (3 Lobed) deck board is certified to comply with 2015 International Building and Residential Codes at 16"o/c under PFS-TECO RR-0100.

Veranda (3 Lobed) deckboard is certified to comply with 2010 National Building Code of Canada (NBC-C) at 12"o/c under CCMC 14114-R.

Can Veranda Decking and Railing be used for structural applications?

No. Although Veranda products provide superior surface integrity and strength, they are not suited for structural applications.

Can I install Veranda Decking over a concrete patio?

Yes. For best results, use 2x6’s standing vertical on edge as support joists over the concrete, and then fasten the decking to the support joists. Be sure to allow a 1/4" gap between the long edges of the deck boards. We recommend shims to level the deck and ensure adequate drainage and ventilation. The shims should allow a clear, 2" space between the bottom edge of the joists and the concrete.

Can I fasten Veranda Decking over an existing deck, balcony or porch?

Composite decking is intended to be installed directly to the structural joists. DO NOT fasten to the top of old existing deck planks or balcony and porch floors.

Can Veranda be used to build a dock?

Yes, Veranda decking can be used as dock planking, but it cannot be used for any structural support members, and it should not be continuously submerged in water. Remember to install Veranda deck boards on joists spaced 16" on-center. (Some docks are built with supports 24" on-center or greater; this dimension needs to be adjusted when using Veranda.)

Can Veranda decking products be used as planters or edging?

We do not recommend using Veranda Decking and Railing for ground contact applications. Veranda is designed to be used as a deck surface only.

Top of Page

Care and Cleaning

How do I clean and maintain Veranda Decking and Railing?

To remove surface dirt and chalk, Veranda decking should be washed periodically with soap and water. Washing will also prevent the build-up of pollen and debris, which can cause mold and mildew to grow. Pressure washers should be used only to wet and rinse a Veranda deck, not to “blast-off” soiling agents. Attempting to do so can drive the dirt deeper into the material. Before washing your entire deck, test a pressure washer on an inconspicuous area.

Basic Deck Cleaning Agents:

Deck cleaning products usually contain sodium percarbonate and a detergent, which are effective on normal dirt and grime and bleach out mould and mildew stains. Oxalic acid cleaners are effective on rust stains caused by metal furniture. Commercial degreasers contain propylene glycol, sodium hydroxide, and various detergents for removing grease and oil stains. Spot removers and thinners may be used sparingly on particularly stubborn grease or oil stains, but they should be washed off quickly with water to prevent damage to the grain pattern. These products typically include petroleum distillates, xylene, methanol, acetone, or other organic solvents.

How do I prevent mold and mildew from growing on my composite decking and railing.

Mold formation is most prevalent in consistently wet, shaded areas. Spores from the natural environment are carried by the wind and commonly land on decks surfaces. It is important to note that the appearance of mold/mildew is a function of nature, not necessarily a deficiency with any of the material on which it grows.

Learn how to prevent mold and mildew growth on your deck.

How can I remove stains from my Veranda deck?

Because it is a plastic and wood composite, Veranda composite resists accidental staining better than regular wood decking. Many stains can be removed with household cleaners and degreasers. Act quickly after staining occurs for best results; do not allow stains to penetrate the deck’s surface or to set under direct sunlight. To avoid grease stains and burns, keep a splatter guard underneath any barbecue grills on your deck. To prevent water from accumulating and staining your deck’s surface, make sure the deck boards have adequate gaps between them to allow for water drainage (see above).

Can Veranda be painted or stained?

Veranda Elite. Vintage, HP and Ultra Light will not accept paint or stain.

Does Veranda require water sealing?

No, deck sealants are not recommended or required. Veranda only needs periodic cleaning with soap and water.

May I use ice-melt products on Veranda decking?

We are not aware of any adverse effects from the temporary use of ice-melting products on Veranda decking, but we recommend using a mild ice-melt product that will not harshly affect Veranda’s surface. These types of ice-melt products usually indicate that they "will not harm concrete" or "will not kill grass." After the ice and snow melt, be sure to brush off any remaining ice-melt product.

Product mix varies based on region. Check store for availability.

Top of Page