Veranda Railing FAQ

Veranda Composite Decking and Ornamental Railing

Product Characteristics
Installation, Fasteners and Warranty
Care and Cleaning

Product Characteristics

What are Veranda® Railing products made of?

Our Classic railing products are made of wood plastic composite material. The aluminum balusters are made of powder-coated aluminum.

What colors are available?

Veranda Classic Railing is available in three colors: White, Black, and Bronze.

What sizes and lengths are available?

Railing components include a 48" post sleeve, 6' and 8' rail kit, 35-1/4" balusters.

Will Veranda rot, splinter, or decay?

No. As proven by testing under accelerated weather conditions, Veranda is weather-resistant. Our warranty guarantees that it will not corrode, splinter, or become structurally unfit due to rot, splitting, warping, cupping, checks, or damage caused by fungal decay or termites.

Will chlorine or other swimming pool chemicals damage Veranda Decking and Railing?

While we have not conducted formal testing, we do not know of damaging effects from standard pool chemicals.

How do weather cycles affect Veranda Decking and Railing during installation?

Veranda performs well in changing weather conditions. During installation, it will contract only slightly in cold weather but does expand in hot weather. We recommend that you let the material acclimate on the job site for 48 hours prior to installation. Follow the spacing guidelines in the installation instructions to accommodate any expansion and contraction.

How should Veranda be stored?

Veranda composite products can be stored in the same way you would store any wood product.

Will my copper post caps remain a shiny copper colour?

Our copper post caps have a thin, clear marine lacquer that protects them before and during installation. Once exposed to sunlight, moisture, and pollution, this coating begins to break down, revealing the metal underneath. The post cap then takes on a natural patina. Copper usually progresses from a natural salmon colour to a series of russet browns and greys, and finally to a blue-green or grey-green patina.

What are the main differences between Veranda and other composite products?

Veranda is a versatile composite decking and railing product line. Veranda products are durable, low-maintenance, and easy to install. Our Veranda Classic railing has a 25-year stain and fade warranty.

Where can I buy Veranda Decking and Railing products? How much do they cost?

Home Depot stores offer the Veranda product line*. To find a Home Depot store near you, use the store locator “Where to Buy” link at the top of the page.

What is the difference between Veranda Composite Decking and Railing and wood?

Veranda combines the natural appearance of wood with the durability of plastic. Unlike wood decks, which require continuous maintenance, weather protectants and water-seal products do not need to be applied to Veranda. Veranda's surface offers excellent traction and will not splinter or become structurally unfit due to rotting, splitting, warping, cupping, checks or damage caused by fungal decay or termites.

Why are composite decking and railing more expensive than treated wood?

Composite decking and railing are more expensive to manufacture, but, over time, the maintenance, repair, and/or replacement costs of wood decking exceed the initial investment in a Veranda deck.

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Installation, Fasteners and Warranty

Do Veranda Decking and Railing come with a warranty?

Yes, there is a Veranda Composite Decking and Railing Warranty.

Do I need special tools to install Veranda Decking and Railing?

Veranda products can be cut, drilled, and fastened using conventional tools. For your safety, remember to wear safety glasses and protective clothing.

What should I use to cut Veranda?

You can cut Veranda products using the same tools you use to cut pressure-treated wood. A sharp, carbide-tipped saw blade is recommended.

Are crush blocks needed to build a Veranda Railing?

Yes, all rail sections wider than 36” between connection points (e.g., post to post, post to wall, or wall to wall) require crush blocks, which add strength to the railing system and prevent the railing from sagging. Rail sections that are 72” or longer require two crush blocks; sections that span up to 72” need only one crush block. For maximum support, align crush blocks beneath a baluster when installing Veranda railing.

What type of glue can be used with Veranda?

Glue is a supplemental adhesive and should never replace fasteners, especially in structural applications. You may use silicone construction adhesive, but we recommend testing it on a small portion of your deck before using the adhesive throughout your entire application.

Can Veranda Decking and Railing be used for structural applications?

No. Although Veranda products provide superior surface integrity and strength, they are not suited for structural applications.

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Care and Cleaning

How do I clean and maintain Veranda Decking and Railing?

To remove surface dirt and chalk, Veranda decking should be washed periodically with soap and water. Washing will also prevent the build-up of pollen and debris, which can cause mold and mildew to grow. Pressure washers should be used only to wet and rinse a Veranda deck, not to “blast-off” soiling agents. Attempting to do so can drive the dirt deeper into the material. Before washing your entire deck, test a pressure washer on an inconspicuous area.

Basic Deck Cleaning Agents:

Deck cleaning products usually contain sodium percarbonate and a detergent, which are effective on normal dirt and grime and bleach out mold and mildew stains. Oxalic acid cleaners are effective on rust stains caused by metal furniture. Commercial degreasers contain propylene glycol, sodium hydroxide, and various detergents for removing grease and oil stains. Spot removers and thinners may be used sparingly on particularly stubborn grease or oil stains, but they should be washed off quickly with water to prevent damage to the grain pattern. These products typically include petroleum distillates, xylene, methanol, acetone, or other organic solvents.

How can I remove stains from my Veranda composite deck?

Because it is a plastic and wood composite, Veranda resists accidental staining better than regular wood decking. Many stains can be removed with household cleaners and degreasers. Act quickly after staining occurs for best results; do not allow stains to penetrate the deck’s surface or to set under direct sunlight. To avoid grease stains and burns, keep a splatter guard underneath any barbecue grills on your deck. To prevent water from accumulating and staining your deck’s surface, make sure the deck boards have adequate gaps between them to allow for water drainage (see above).

How do I repair Veranda composite if it gets scratched?

We recommend allowing normal wear marks to fade, as they will blend in with the weathered colour. Any severely damaged pieces should be replaced.

How do I keep my copper post cap from turning green or acquiring a patina?

To maintain your post cap’s shiny appearance, apply a car wax immediately after purchasing the cap. Reapply the wax every 3 to 6 months.

Can I speed up the patina process on my copper post caps?

To encourage your post caps to take on a natural patina, remove the lacquer by rubbing the caps with mineral spirits and grade-0000 steel wool.

Will my stainless steel post caps rust?

Stainless steel, an alloy of iron, contains more than 10% chromium. Stainless steel has a hard oxide coating that resists stains. Corrosion and wear may strip away this coating, causing the steel to rust. To maintain the shine of your stainless steel post cap, clean it periodically with a mixture of vinegar and club soda.

Product mix varies based on region. Check store for availability.

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